Shipping Policy

Hercules Supply & Services Inc. Shipping Policy

1. Shipping Methods and Delivery Times:

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Delivery within 1 business day.

2. Shipping Rates:

TBD, free in store pickup. Real time shipping quotes on

LTL available. 3rd party shippers / billing allowed. Contact to setup 3rd party services on your account.

3. Order Processing:

  • Orders are processed within 1-2 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive an email confirmation once your order has been shipped, including tracking information.

4. Shipping Restrictions:

  • We currently ship only within the continental United States.
  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Shipping is not available for certain heavy or hazardous items. These restrictions will be noted on the product page.

5. International Shipping:

  • We currently do not offer international shipping.
  • For inquiries regarding international orders, please contact our customer service team.

6. Tracking Your Order:

  • Once your order is shipped, you will receive an email with tracking information.
  • You can track your order through the carrier’s website using the provided tracking number.

7. Shipping Delays:

  • While we strive to deliver orders within the stated timeframes, there may be delays due to weather, carrier issues, or other unforeseen circumstances.
  • Hercules Supply & Services Inc. is not responsible for delays caused by carriers or other external factors.

8. Damaged or Lost Shipments:

  • If your order arrives damaged, please contact our customer service within 48 hours of receiving the shipment.
  • If your order is lost in transit, please notify us as soon as possible. We will work with the carrier to locate the package or arrange a replacement.

9. Returns and Exchanges:

  • Please refer to our Return Policy for information on returning or exchanging items.

10. Contact Information:

  • For any shipping-related inquiries, please contact our customer service team at [Customer Service Email] or call us at [Customer Service Phone Number].

By placing an order with Hercules Supply & Services Inc., you agree to the terms and conditions of this Shipping Policy. We reserve the right to update or modify this policy at any time without prior notice.