Privacy Policy

Privacy Policy


Welcome to Hercules Supply & Services Inc. (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, (the “Website”), or purchase our products.

Information We Collect

We may collect the following types of information:

Personal Information

  • Contact Information: Name, email address (, phone number (413-514-4233).
  • Payment Information: Credit card details and billing address.
  • Account Information: Username and password if you create an account.

Non-Personal Information

  • Usage Data: Information about how you interact with our Website, including IP address, browser type, and pages visited.
  • Cookies: Small data files stored on your device to enhance your browsing experience.

How We Use Your Information

We use the collected information for the following purposes:

  • To Provide and Improve Our Services: Process transactions, deliver products, and enhance your user experience.
  • Customer Service: Respond to your inquiries and provide support.
  • Marketing: Send promotional materials and updates about our products and services.
  • Analytics: Analyze usage patterns to improve our Website and services.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These include:

  • Encryption: We use SSL encryption to protect sensitive information transmitted online.
  • Access Controls: Access to your personal information is restricted to authorized personnel only.
  • Regular Monitoring: We regularly monitor our systems for vulnerabilities and attacks.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Website and conducting our business.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information.
  • Objection: Object to the processing of your personal information.
  • Data Portability: Request transfer of your personal information to another entity.


We use cookies to:

  • Enhance your browsing experience.
  • Understand and save your preferences for future visits.
  • Compile aggregate data about site traffic and interactions.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of our Website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email:
  • Phone: 413-514-4233

Thank you for visiting Hercules Supply & Services Inc. We appreciate your trust and are committed to protecting your privacy